Terms and Conditions

Effective 2 October 2026.

These terms apply to your use of aenosfoods.com, operated by Aenos Food Services Inc. of 2455 Kaladar Avenue, Ottawa, Ontario K1V 8B9. By using the site you agree to them.

What this website is

This site is informational. It describes the products we carry, what is in season, our Kaladar Market and how to open a wholesale account. Nothing on this site is an offer to sell at a stated price, and submitting the account request form does not create a supply agreement between us. We will contact you to discuss pricing and terms.

Pricing and availability

Pricing is quoted per account and is not published on this site. Product listings describe what we ordinarily carry; availability changes with the season, the market and the day, and anything shown here may be out of stock or discontinued. Where prices do appear — for example specials at the Kaladar Market — they apply only to in-person purchases at that location, for the period stated, and while quantities last.

The Kaladar Market

The Kaladar Market is open to the public and takes cash only. Opening hours shown on this site may change on holidays or at short notice. Please call ahead if you are making a special trip.

Ordering through the Aenos Foods app

Online ordering is provided through the Aenos Foods app, which is built on the Pepper platform. Access requires an account that we set up for you, and use of the app is subject to the terms presented within it and to the terms of the applicable app store.

Product and nutritional information

Product descriptions, including any nutritional or wellness information, are provided for general interest only. They are not medical or dietary advice, they are not a substitute for advice from a qualified health professional, and they should not be relied on to treat or prevent any condition. Always check the manufacturer's packaging for the authoritative ingredient, allergen and nutritional information for a specific item.

Intellectual property

The text, photographs, video and design of this site belong to Aenos Food Services Inc. or are used with permission, except for third-party marks such as the Pepper logo, which belong to their respective owners. You may view and print pages for your own business use. Please do not republish or resell our content without asking us first.

Links to other sites

We link to services we use or to businesses we supply. We do not control those sites and are not responsible for their content or their practices.

Disclaimer and limitation of liability

This website is provided on an "as is" basis. We work to keep it accurate and available but do not warrant that it is error-free or uninterrupted. To the extent permitted by law, Aenos Food Services Inc. is not liable for any loss arising from your use of, or reliance on, this website. Nothing in these terms limits any rights you have as a consumer under applicable law, or our liability for anything that cannot lawfully be excluded. This clause concerns the website; it does not affect the terms of any supply agreement we enter into with you.

Governing law

These terms are governed by the laws of the Province of Ontario and the laws of Canada that apply there.

Contact

Sales@AenosFoods.com, +1 (613) 736-0310, or 2455 Kaladar Avenue, Ottawa, Ontario K1V 8B9.